That’s largely because the hotel and casino giant paid off the hackers to prevent the disclosure of stolen data in the hope of making the incident go away.Ĭaesars is by no means alone. While the MGM cyberattack dominated headlines for weeks, an earlier cyberattack on Caesars Entertainment barely made it into the news. The amount of the ransom isn’t yet known, though it’s likely less than the $100 million in profit the company said in a regulatory filing it will lose in the aftermath of the cyberattack. MGM declined to pay the attackers’ ransom demand to get its systems and data back.
The hackers also stole a huge cache of customers’ personal information from MGM’s servers. Guests were forced to wait hours to check in after the cyberattack crippled electronic payments, slot machines, ATMs and paid parking systems. In September, MGM Resorts was hit by a devastating ransomware attack, downing operations at some of its most iconic casino hotels in Las Vegas, including the Bellagio, Mandalay Bay and the Cosmopolitan.